General Roofing Questions
Installation & Replacement
⦁ Full roof installation for new builds
⦁ Complete tear-off and re-roofing for old or damaged roofs
⦁ Various materials: slate, tile, flat roofing systems
Repairs & Maintenance
⦁ Fixing leaks or broken/missing slates or tiles
⦁ Repairing flashing, gutters, or fascia
⦁ Moss and debris removal
⦁ Routine maintenance to extend your roof’s life
Inspections & Assessments
⦁ Pre-sale or pre-purchase roof evaluations
⦁ Storm damage assessments for insurance claims
⦁ Drone inspections for hard-to-reach spots
Central Scotland, DD, KY, EH, G, ML, PH, FK, postcodes
Yes insured – Full Liability insurance
Members of: Federation of Master Builders, Guild of Master Craftsmen, Trustmark Government Endorsed Quality stamp, Trading Standards Approved
2016 became a Limited company, been employed as a roofing business for twenty years approx. prior to that.
Yes - No fees, no fuss—just a free quote to get started.
“Ready for your estimate? Here’s how to schedule it:”
⦁ Call us: Reach out by phone at 01259 729 905 —we'll get you booked in right away.
⦁ Message us: Send us a DM or text with what you need, and we’ll take it from there.
⦁ Online form: Fill out our quick form at https://www.dsyroofingservices.co.uk/contact/—we’ll be in touch to confirm!
⦁ Email: Drop us a note at enquiries@dsycontractors.net with a few details, and we’ll set up a time that works for you.
Enquiries: will be arranged on a date & time that suits both parties
Emergencies “We aim to respond to emergency water ingress situations within a few hours of your call. Our team is on standby 24/7, ready to assess and act quickly to prevent further damage
⦁ A Temporary repair will be made to make the roof watertight in emergencies.
Cost & Payment Questions
The cost of a new roof in the UK can vary quite a bit depending on the size, style, materials, and complexity of the job
Factors That Affect Price
Material choice: Slate cost more than tiles
⦁ Roof size & pitch: Larger or steeper roofs require more labour and materials
⦁ Location:
⦁ Extras: Chimney work, skylights, fascia/soffits, or insulation upgrades
What’s Included in the Cost
⦁ Removal of old roof
⦁ Scaffolding hire
⦁ New roof materials (tiles, underlayment, flashing, etc.)
⦁ Labour
⦁ Waste disposal (skip hire)
⦁ Final inspection and cleanup
Cash, bank transfer
Deposit once scaffolding is erected then balance due 7 days after invoice for completed job sent to customer. There may be an interim payment for materials, customer will be advised.
We work closely with all major insurance companies to make your storm damage claim as smooth and stress-free as possible. From initial inspection to final repairs, we’ll:
⦁ Document the damage with detailed photos and reports
⦁ Provide a clear, itemised quote for all necessary repairs
⦁ Carry out the work to insurer-approved standards
Warranty & Aftercare Questions
material/manufacturer warranties as per product used.
Workmanship warranties:
- Transferability: warranties can be passed to new homeowners.
- Maintenance Requirements: regular inspections may be needed to keep the warranty valid.
- Exclusions: what’s not covered (e.g. storm damage, neglect, unauthorised repairs).
5 years or 10 years depending on repair or new.
Warranty Repairs
⦁ Workmanship Warranty: Covers installation errors (usually 1–10 years).
⦁ Manufacturer’s Warranty: Covers material defects (10–30+ years).
⦁ If the issue falls under either, repairs are typically free.
Reach out as soon as you notice an issue (leak, loose tile, etc.).
Assess whether the issue is due to installation, materials, or external factors (like storm damage).
If it’s covered under warranty, schedule a repair.
Depends on the material, installation quality, and how well it’s maintained
What Affects Roof Longevity
⦁ Installation Quality: Poor workmanship can cut lifespan in half.
⦁ Climate: Heavy rain, wind, and freeze-thaw cycles wear roofs faster.
⦁ Ventilation & Insulation: Prevents moisture buildup and heat damage.
⦁ Maintenance: Regular inspections and quick repairs extend life significantly.
Even the best roof won’t last forever—but with proper care, you can squeeze decades out of it. For example, a well-maintained slate roof in Scotland could last over 100 years
Local/Specific Questions
No.
Yes, we advise customers if a skip will be placed at the customers property and state the cost individually in the estimate for the customer.